Customer Care

Find answers to common questions below. If you do not see an answer to your question below, contact us and we’d be happy to help.

quick links

Website Access

I’m a Lion’s Roar member. Do I get access to the website?

If you have a Print + Digital or a Digital-Only subscription, your subscription is now considered a Lion’s Roar Membership. If you have forgotten your account password, you can request a secure link to reset your password by clicking “forgot password” on the login screen.

If you have a Print-Only subscription to Lion’s Roar magazine, your current subscription does not include digital access. If you would like to upgrade a membership plan that includes full digital benefits please contact us and we can assist you.

If you’re not sure whether you have a Lion’s Roar membership, please contact us and we can look up your account details.

I’m an email newsletter subscriber. Do I get unlimited access to the website?

No, unlimited access to the website is only available to Lion’s Roar members. Our free Top Stories and Weekend Reader newsletters highlight selections from Lion’s Roar each week.

I’ve donated to Lion’s Roar. Do I get access to the website?

Donations and subscriptions are both ways you can support Lion’s Roar — thank you! — but they are completely separate and must be treated differently. Lion’s Roar is a registered charity in the US and Canada and we provide a tax receipt.for all US and Canadian donations. Legally, we are not allowed to provide any goods or services (like a subscription) in exchange for your donation. Your donations continue to provide vital support to our efforts, including enabling us to offer scholarships and a range of free content for those whose circumstances do not allow them to pay. If you would like to become a Lion’s Roar member, please see our membership options.

Lion’s Roar Membership

How do I become a Lion’s Roar member

You can find our current membership plans here.

Is a print-only subscription to Lion’s Roar magazine available?

If you don’t want access to our digital products online, you can order a print-only subscription here.

When will I receive my first magazine issue?

Please allow 6-8 weeks for delivery of your first issue. Lion’s Roar is published on a bimonthly cycle (every 2 months), and the timing of your first issue depends on when your order was placed within the next issue cycle

How do I renew my membership or print subscription?

Print-only subscribers

If you are not part of our automatic renewal service, you’ll receive renewal notices by mail and email. You can also click here to manage your print-only magazine subscription online.

Members with online access

You’re membership is set up to automatically renew. If your payment method changed, or if you opted out of our automatic renewal service, you can visit My Account when logged into lionsroar.com to enter a new payment method.

What’s included in my membership or subscription?

Print-only subscribers receive six issues of Lion’s Roar magazine each year, delivered every second month.

Digital members get unlimited access to lionsroar.com, monthly live dharma talks with our resident teachers, our library of dharma workshops, member e-book library, ability to save content to your personal account, and over 20 years of back issues in our digital magazine archive.

Print + Digital members receive all of the benefits listed above.

How do I access the Lion’s Roar mobile app?

I purchased from the App Store or Google Play

With a subscription purchased directly from the App Store or Google Play, you do not need to sign in to access your subscription. If you’re having trouble accessing your issues, please tap the setting icon in the upper right-hand corner of the app library and select “Restore Purchases” from the service options.

I purchased a membership on lionsroar.com

Download the “Lion’s Roar Magazine” app from the App Store or Google Play. In the mobile app, click on “log in” and select “Existing subscriber”. Enter the email address and password associated with your subscription account. If you’ve forgotten your password, you can recover it by clicking “forgot password” on the login screen on lionsroar.com.

*Note: Our technical team is working to correct a known error in the member login feature in the app. We apologize for the inconvenience, and thank you for your patience.

In the meantime we suggest logging into your account on lionsroar.com to access all your member benefits.

How do I access the magazine archive?

You can browse magazine back issues as far back as 2020 directly on our website.

To view our full archive with over 20 years of replica magazine PDFs, please visit My Account and click “Enter Archive”.

Can I switch to a different membership plan?

Yes, please contact us for help with upgrading your membership.

How do I give a gift subscription to Lion’s Roar magazine?

Click here to order a gift subscription online or contact our customer service staff by calling toll free number 1-877-786-1950 or emailing us.

Gift subscriptions are currently offered for Print-only subscriptions. We hope to make other gift types available in the near future.

How do I stop my membership or print-only subscription from automatically renewing?

In order to avoid missed issues, new subscriptions ordered online are set to renew automatically. If you wish to opt out of automatic subscription renewals, members can login to My Account to update renewal preferences.

Are you a subscriber to the print edition of Lion’s Roar magazine? Access your print-only subscription account here.

How do I cancel my subscription?

To cancel your membership or print-only subscription, please contact us using one of the methods below. If you are a member, you can disable automatic renewal in My Account settings.

Are you a subscriber to the print edition of Lion’s Roar magazine? Access your print-only subscription account here.

How do I reset my password for digital access?

Lion’s Roar subscribers:

Navigate to the login window on lionsroar.com and click “Forgot password?” Then enter your email address to receive instructions with a link to reset your password.

How do I update my payment method?

Lion’s Roar subscribers:

  1. Log in to lionsroar.com and go to “My Account”.
  2. Select the “Cards” tab, and add your new payment method.
  3. Then, under the “Library” tab, click the dropdown next to your current subscription and assign the card you’ve just added to that subscription.
How do I change my mailing address?

To change your mailing address for your Lion’s Roar Membership or print-only subscription, please contact us using one of the methods below.

Contact Us

General Support

Email: [email protected]

Lion’s Roar Magazine

Digital or Print + Digital Subscribers: [email protected]
Print Subscribers: [email protected]

By telephone:

Toll-free phone: 1-877-786-1950 (Outside N. America: 01-760-317-2362)
Office hours: Monday-Friday from 9:00 a.m. to 5:00 p.m. ET